Customer Success
as a growth driver

Ensure the success of your customers with a unique user experience.

E-learning content

For 15 % less churn

Upgrade Your Sales

To relieve your teams, maximize user adoption and reduce churn, we create product-related video tutorials. In a modern self-service process, users can discover complex solutions and are guided through the application with quality assurance. This reduces your support effort, while users become real fans of your solution.

Other areas of application for this approach are

On-/Offboarding of employees

Product training for customers

Sales training for sales partners

Professional development

STEP 01

Analysis

We analyze processes with your teams. Recurring tasks and work steps that require explanation are recorded and quantified.

STEP 02

Concept

We create a content concept that focuses on maximum scalability and intuitive workflows for your employees, partners and customers.

STEP 03

Production

With a professional setup, we preserve your company's knowledge and make your service provision independent of location, time and service providers.

STEP 04

Publishing

Whether on our servers, in your data center or in an LMS cloud - you decide where, when and how you publish the content and make it accessible to third parties.

YOUR

Challenges

You invest a lot of time in training your employees.

The performance of your sales staff varies greatly.

Measuring the performance of your sales staff is difficult.

Employees have difficulty following your vision.

YOUR

Challenges

Many prospective customers cancel their subscription after the trial period.

The effort required for customer support is very time-consuming.

You have a lot of recurring tasks that you want to delegate.

You give more than 15 demo's & product presentations per week.

OUR SERVICE

Your profitability

Your learning content can be accessed anytime, anywhere and is more cost-effective than traditional training methods.

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EMPLOYEES

Self-service

New employees learn the ropes largely independently.

YOUR

Focus

You and your managers have more time for the core task.

REDUCTION

Costs

Training efforts and costs are drastically reduced.

IMPROVEMENT

Quality

Fewer churn due to quality-assured training.